Enough is enough with Globe Visibility!

I had it with Globe and the lies they are peddling to their subscibers and the would-be subscribers. They have this tv show where their guest are saying that thanks to Globe they can have an internet connection anywhere. What a load of bull! Okay you may get connected but what bandwidth can you get, based on my Visibility experience a dial-up connection is faster that what Globe HSDPA network provides.

This is not the first time that this has happen if you would take a look at my old posts. I think sometime in May this problem exploded in their face and they admitted that it was due to network congestion. I think Globe has not learned its lesson that is why this is happening again or their network engineers are sleeping on the job while their sales people keep on selling this service without coordinating with the engineering people. Lack of communication for such a big telecommunications provider!

What is very disturbing is even though they have been experiencing network congestion they have not stop selling or accepting new Visibility subscribers. Reading new posts in TipidPC.com and other blogs plus comments by those who read my blogs, I finally decided to rescind my contract with Globe today. Though it is very difficult for me to take such action not only because I am a long-time subscriber of Globe, I have been endorsing this service to my clients and friends, I had enough of their promises and lies. After they asked for another week and it had expired and Globe still wasn't able to resolve, I on my own gave them one more week to resolve it but until this morning the problem still persist.

Finally, I serve notice to Globe that I am rescinding my contract with them due to the grounds that the service that I entered into which is an HSDPA service whenever available with speeds of up to 1.4 Mbps was not being delivered. It is okay if in my area HSDPA or even 3G is not available and only EDGE/GPRS are the signal that I am getting but that is not the case, I get an HSDPA connection even though I set my Mobile Connect to GPRS preferred but the speed I am getting is only good for a dial-up connection. The signal was a steady HSDPA and the action of Mobile Connect of automatically putting/connecting to an HSDPA signal means there is HSDPA availability in my area but Globe can't provide the speed that goes with an HSDPA connection.