Enough is enough with Globe Visibility!

I had it with Globe and the lies they are peddling to their subscibers and the would-be subscribers. They have this tv show where their guest are saying that thanks to Globe they can have an internet connection anywhere. What a load of bull! Okay you may get connected but what bandwidth can you get, based on my Visibility experience a dial-up connection is faster that what Globe HSDPA network provides.

This is not the first time that this has happen if you would take a look at my old posts. I think sometime in May this problem exploded in their face and they admitted that it was due to network congestion. I think Globe has not learned its lesson that is why this is happening again or their network engineers are sleeping on the job while their sales people keep on selling this service without coordinating with the engineering people. Lack of communication for such a big telecommunications provider!

What is very disturbing is even though they have been experiencing network congestion they have not stop selling or accepting new Visibility subscribers. Reading new posts in TipidPC.com and other blogs plus comments by those who read my blogs, I finally decided to rescind my contract with Globe today. Though it is very difficult for me to take such action not only because I am a long-time subscriber of Globe, I have been endorsing this service to my clients and friends, I had enough of their promises and lies. After they asked for another week and it had expired and Globe still wasn't able to resolve, I on my own gave them one more week to resolve it but until this morning the problem still persist.

Finally, I serve notice to Globe that I am rescinding my contract with them due to the grounds that the service that I entered into which is an HSDPA service whenever available with speeds of up to 1.4 Mbps was not being delivered. It is okay if in my area HSDPA or even 3G is not available and only EDGE/GPRS are the signal that I am getting but that is not the case, I get an HSDPA connection even though I set my Mobile Connect to GPRS preferred but the speed I am getting is only good for a dial-up connection. The signal was a steady HSDPA and the action of Mobile Connect of automatically putting/connecting to an HSDPA signal means there is HSDPA availability in my area but Globe can't provide the speed that goes with an HSDPA connection.

Still Doesn't Work? Try this!

For those of you out there who read my blog on installing their Huawei E220 HSDPA USB modem running on Windows Vista and still can't make it work, this might help.

1. After running the Autorun.exe and having it install Mobile Connect on your PC, and Vista still doesn't install your device, go to the Control Panel, click on Classic View, then click on Device Manager.
   
2. Then have the Device Manager scan your PC for any hardware changes and it will install two devices, one is Huawei USB Mass Storage and it is under DVD/CD-ROM drives and USB Mass Storage device under the Universal Serial Bus controllers. Now don't worry if it still doesn't see it as a 3G modem, it usually doesn't on the first try.
   
3. Now restart your PC but you might need to remove physically your Huawei E22o from the USB port.
4. After restarting your PC, insert your Huawei E220 to the same USB port where you placed it while installing it on Step 2.
5. Go back to the Control Panel and Device Manager and again have it scan your PC for any hardware changes.
   
6. Now look under the group Universal Serial Bus controllers and you will notice that a USB Mass Storage device has a mark/icon indicating that it has a conflict.
7. Right-click on it and choose Uninstall.
8. Now have the Device Manager scan your PC again for any hardware change and for sure it will now detect your Huawei Mobile Connect - 3G Modem. You can see it under the Modems group.
   

Huawei E220 USB modem on Windows Vista

For other Globe Visibility subscribers that would want to upgrade to Windows Vista but where being told that the Huawei E220 USB modem either won't work on Vista or would have conflicts for its drivers, I have a work around for you.

For those of you who tried inserting your Huawei E220 USB modem to the your PC running on Windows Vista and have encountered it being detected as a CD-ROM don't fret. Don't try to open it either as Vista would tell you that it is corrupted.

SOLUTION:

First you will need a removable storage device(portable hard disk, flash drive or sd card) to make this work. After you have secured yourself a removable storage drive insert your Huawei E220 into a PC not running Windows Vista,

Go to My Computer, right click on the drive for your Huawei E220 and click Open.

Copy all files and folder from your Huawei E220 to your removable storage device.

Insert your removable storage device to your PC running on Windows Vista and open it.

Click on the file Autorun.exe (it is seen by Vista as an application) and let it install the Mobile Connect.

Restart your PC. After Windows Vista starts insert your Huawei E220, and Vista will start to install the drivers needed by the device.

If it says that it has successfully installed the device drivers, run Mobile Connect it will detect the wireless device. Now create the profile as per Globe's instructions and click on connect. Note: you might need to restart the PC if your Huawei E220 is still not being seen by Mobile Connect.

Try it. It worked for me, it could worked for you and if it does send me an email and spread the word, information should be free.